Luggage Information
- Luggage Weight Limit: No single bag may weigh more than 32kg or 71lbs
- Wheeled bags and cabin bags are not allowed inside the carriages and must be checked in. Please bring a small bag for items such as cameras, wallets, phones, medication, coats or jumpers, etc
- Bags over 32kg will not be accepted and must be repacked. Repacked bags can be purchased for NZD10 in addition to the NZD20 extra bag charge
- Bags weighing over 23kg requires two people to lift on to the train and we may require your assistance when boarding your bags
- You may carry a maximum of two additional pieces of luggage per person for a surcharge of NZD20 per piece
- Maximum volume per bag is 200cm. This can be calculated by adding the height, length, and width of the bag all together
- Additional luggage (per piece), bikes (maximum of 2, subject to availability), golf clubs, ski equipment, and surfboards will incur a surcharge of NZD20
- Bikes with trailers (maximum of 1, subject to availability) will incur a surcharge of NZD50
- Please indicate if you have excess luggage upon check out
- Pet Policy:
- Only certified assistance dogs allowed
- The dog must wear an identification tag with the owner’s name, address and telephone number
- During the trip your dog must be restrained by its lead and seated on an absorbent mat which you’ll need to bring with you;
- You will need to prepare your dog for the journey by exercising and limiting its fluid intake for several hours before boarding the train
Eligibility
- Children aged 0-14 must be accompanied by a paying adult
- Children aged 0-1 can join this activity free of charge provided they will not occupy separate seats
- Child ticket: Age 2-14
Additional Information
- Smoking is forbidden inside the train
- Passengers are prohibited from drinking alcoholic beverages inside the trains. Alcoholic beverages must be stored inside your luggage during the trip
- This vehicle is stroller and wheelchair-accessible
- If you would like to stop over at any intermediate station during the journey, please indicate your leaving station and departure date upon check out
- The departure times are fixed daily. There are no extra fees for stop overs at intermediate stations
- The departure time may change due to weather conditions and other unforeseen circumstances
Cancellation Policy:
Non Refundable , For Trips affected By COVID-19, it can be extended within 12 Months to use the credit. Fare Difference will be charged for High season.
Address
Christchurch Railway Station
- Christchurch Railway Station, Addington, Christchurch, New Zealand
- How to get there: Take bus No.120 to Whiteleigh Ave near Troup Dr. Then, take a 5-minute walk towards the station
- Please refer to the map for assistance
