IMPORTANT INFO
BOOKING INFORMATION
Please insert the contact number and the leader name in the Billing Details after you check out .
We will send you the Entrance ticket voucher within 24hrs.
Travel Advice:
- Travel Insurance is strongly recommended. With the traveller who purchased with Delightful Travel. We will offer 20% off on your insurance.
Cancellation Policy:
Non-Refundable, For Trips affected by COVID-19, Travel Credit can be redeemed within 12 Months. Fare Difference will be charged for High season.
Terms and Condition
Please makes sure you read the Terms and Condition Before you place the Booking.
All prices are quoted in Australian Dollars and include GST
Children under the age of 16 years must be accompanied and supervised by an adult (18+) for the duration of the tour
GENERAL
~ All trips and activities, prices and schedules are subject to change
~ Included in the total cost is the jetty tax, GST and Environmental Management Charge (EMC) of $7.00.
~ Child Policy – 4 years to 14 years inclusive. Infants 0-3 years are free of charge but must be included
when booking. All guests under the age of 16 must be accompanied by an adult.
~ Family Policy – 2 adults (+15 years) & 2 children. Family rates do not apply to group bookings
~ GROUPS: Tour Leader Policy – 1 x FOC bona fide guide / language assistant per 15 paying customers
~ CHRISTMAS DAY: Reef Magic Cruises will not be operating on 25th December 2021
~ COMBO’s: Combo day tours are conducted in conjunction with, and as an agent for, other operators
~ No responsibility will be accepted for loss of personal items while on tour. Guests are urged not to bring
valuable items
~ Please notify our reservations teams of any special dietary requirements upon booking
ENVIRONMENTAL MANAGEMENT CHARGE (EMC)
Inclusive in all marine cruise rates from 1st July 2021, the $7.00 per person Environmental Management Charge is vitally important to the management of the Great Barrier Reef Marine Park and World Heritage Area.
DIVING
All diving is subject to successful completion of an on-board medical questionnaire. Certain medical conditions (ie: asthma) and some medications may exclude individuals from diving.
The minimum legal age for diving is 12 years. All divers under 18 years of age must have parent/guardian consent. Certified Divers must produce their certification card.
Please note: it is recommended to leave at least 12-24 hours between diving & flying with the time period dependant on depth, duration and number of dives.
HELICOPTERS
Bookings can be made for individuals, however a minimum of 2 pax is required for heli to operate. Flights are subject to pilot’s discretion, weather, air traffic control and availability.
1 x FOC infant (0-2 years) is permitted per flight when mentioned at time of booking – subject to pilot approval. Accurate passenger weights are requested at time of booking for all helicopter passengers.
Please note: child age for all heli flights and packages is 3-14 years.